Home / Archives /Vol. 13 No. 3 : June / Articles
Qualitative Research in Education
Vol. 13 No. 3 : June
loading ... The Author(s) 2024

Job Satisfaction of Child and Youth Residential Care Professionals: A European Overview

Alison Cantos-Egea1, Marta Camarero-Figuerola1, & Juana-María Tierno-García1


Abstract

This systematic review examines job satisfaction among staff working in childcare settings, with the aim of understanding the factors that influence their well-being and its impact on the quality of care provided to children. To this end, an exhaustive database search of European studies on the subject published from 2016 to 2023 was carried out. The study includes a total of 21 articles that met the inclusion criteria. The findings show that job satisfaction in childcare centers is a multidimensional and complex aspect. The results show, on the one hand, evidence based on deficits such as job stress, depersonalization, lack of institutional support, secondary traumatic stress or compassion fatigue that may be risk factors for the occurrence of job discomfort. On the other hand, the existence of protective resources such as self-care, sense of coherence, team supervision and achievement promotion enhance job well-being. It is concluded that job satisfaction in childcare centers has an impact on the well-being of employees and on the development and emotional well-being of the children in their care. Therefore, it is recommended that institutions implement support and training strategies for staff to foster a positive work environment and strengthen the quality of care provided to children.


Keywords

Job satisfaction, residential care, children at risk, job wellbeing


Literature Review


Conclusion


References

cker, G.M. (2018). Self-care practices among social workers: do they predict job satisfaction
and
turnover intention?. Social Work in Mental Health, 16(6), 713-727.
http://doi.org/10.1080/15332985.2018.1494082
Álvarez-Velázquez, E., Vargas-Hernández, A.N., & Martínez-Sánchez, C.E. (2023). Job
satisfaction measurement scale. HUMAN REVIEW. International Humanities Review
[Revista
Internacional
De
https://doi.org/10.37467/revhuman.v12.4730
Humanidades].
17(3),
1-11.
*Baldschun, A., Hämäläinen, J., Töttö, P., Rantonen, O., & Salo, P. (2019). Job-strain and well
being among Finnish social workers: exploring the differences in occupational well-being
between child protection social workers and social workers without duties in child
protection.
European
Journal
of
https://doi.org/10.1080/13691457.2017.1357025
Social
Work,
22(1),
43-58.
*Baugerud, G.A., Vangbæk, S., & Melinder, A., (2018). Secondary Traumatic Stress, Burnout
and Compassion Satisfaction among Norwegian Child Protection Workers: Protective and
Risk
Factors.
The British Journal of Social Work, 48(1), 215-235.
https://doi.org/10.1093/bjsw/bcx002
*Biggart, L., Ward, E., Cook, L., & Schofield, G. (2017). The team as a secure base: Promoting
resilience and competence in child and family social work. Children and Youth Services
Review, 83, 119-130. https://doi.org/10.1016/j.childyouth.2017.10.031
Boonzaaier, E., Truter, E., & Fouché, A. (2021). Occupational risk factors in child protection
social work: A scoping review. Children and Youth Services Review. 123, 105888.
https://doi.org/10.1016/j.childyouth.2020.105888
Bosman-Sadie, H., Corrie, L., & Swanepoel, E.J. (2013). A practical approach to the children’s
act. LexisNexis.
Bürgin, D., Kind, N., Schröder, M., Clemens, V., Fegert, J.M., Eckert, A., Buchheim, A.,
O'Donovan, A., Boonmann, C., & Schmid, M. (2020). The Stress of Caring-Resilience and
HPA-Axis Activity in Hair Samples of Youth Residential Caregivers. Frontiers in
Psychiatry, 11, 556486. https://doi.org/10.3389/fpsyt.2020.556486
*Burns, K., Christie, A., & O’Sullivan, S. (2020). Findings from a Longitudinal Qualitative
Study of Child Protection Social Workers’ Retention: Job Embeddedness, Professional
Confidence and Staying Narratives. The British Journal of Social Work, 50(5), 1363-1381.
https://doi.org/10.1093/bjsw/bcz083
*Cabiati, E., Raineri, M.L., & Folgheraiter, F. (2020). Risk and protective factors among child
protection social workers: a quantitative study. European Journal of Social Work, 23(2),
353-366. https://doi.org/10.1080/13691457.2018.1540972
Clarke, N., & Mahadi, N. (2017). Mutual Recognition Respect between Leaders and Followers:
Its Relationship to Follower Job Performance and Well-Being. Journal of Business Ethics,
141, 163-178. https://doi.org/10.1007/s10551-015-2724-z
Council of Europe (2022). Council of Europe Strategy for the Rights of the Child (2022-2027).
Children’s Rights in Action: from continuous implementation to joint innovation.
https://rm.coe.int/council-of-europe-strategy-for-the-rights-of-the-child-2022-2027
child/1680a5ef27
141
QRE – Qualitative Research in Education, 13(2)
in
Del Valle, J.F., López, M., & Bravo, A. (2007). Job stress and burnout in residential child care
workers
Spain.
Psicothema,
http://www.redalyc.org/articulo.oa?id=72719411
19(4),
610-615.
*Engell, T., Kirkøen, B., Aarons, G., & Amlund, K. (2020). Individual level predictors of
implementation climate in child welfare services. Children and Youth Services Review, 119,
2-12. https://doi.org/10.1016/j.childyouth.2020.105509
European Union Agency for Fundamental Rights (2015). Guardianship systems for children
deprived of parental care in the European Union. With a particular focus on their role in
responding to child trafficking. http://fra.europa.eu/en/publication/2015/guardianship
childre